Privacy Policy

Austria Road Access ("we", "us", or "our") is committed to protecting the privacy of users utilizing our online platform for purchasing and managing Österreich e-vignette services. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect

We collect personal information that you voluntarily provide to us when using our services. This includes:

• Name and contact details such as address, phone number
• Vehicle registration details required for e-vignette processing
• Payment and billing information to process transactions

How We Use Your Information

Your data is used exclusively to provide, maintain, and improve our services, including but not limited to:

• Processing your e-vignette purchase and renewal requests
• Ensuring compliance with Austria’s highway toll regulations
• Providing customer support and responding to inquiries
• Communicating important updates related to our services

Legal Basis for Processing

Our processing of your personal data is based on your consent and/or the necessity to perform the contract with you, as well as compliance with legal obligations related to highway toll regulations and payment processing.

Data Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared with trusted third parties only when necessary to:

• Process payments securely
• Comply with legal obligations and government authorities
• Deliver and maintain our platform efficiently

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements.

Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of inaccurate or outdated information
• Object to or restrict certain processing of your data
• Withdraw consent at any time without affecting the lawfulness of prior processing
• Request data portability
• File a complaint with a supervisory authority

Security Measures

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction.

Cookies and Tracking Technologies

Our platform may use cookies and similar technologies to enhance your user experience. You can manage cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

Contact Information

For questions or requests regarding your personal data or this Privacy Policy, please contact us at: